DELIVERY SERVICES UPDATE
Posted on June 11, 2020
We are still sending out kits as fast as we can, but have had some customers concerned that their order hasn't arrived.
Our own turnaround is about 10 days to 3 weeks, depending on stock, but the delivery services are highly variable. Some international packages are taking as long as 2 months to arrive, while others have arrived on time.
We have now added the option of Tracked delivery for some countries, including Europe, USA, Canada, Australia and Japan. If available, this can be chosen during checkout under the heading 'Shipping method'.
For those who are still waiting, I know how frustrating this can be. Thank you for your continued patience, and let's hope the postal services get back to normal soon.